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What we do

ABOUT US

Chigwell Construction is committed to providing quality, bespoke property services, consistently winning contracts both publicly and privately. Our ethos revolves around first-rate standards at competitive prices; essentially understanding our clients’ needs and overcoming the parameters of each job. Our core businesses are; Planned Maintenance – Decent Homes Kitchens and Bathrooms, Voids Refurbishments, One-off large refurbishment projects, External improvement Works, Responsive Repairs including 24/7 Emergency call out service, New Builds Projects.

Our clients include Housing Associations and Local Authorities, as well as private clients. We operate principally in the Social Housing sector, but have also developed our service to include commercial property and schools.

We operate in several key sectors, namely local authorities, healthcare trusts, commercial property and privately funded projects. The core business is divided equally into two areas, with the contracts split between new build projects and our rapidly growing maintenance division.

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STRENGTHS

Over the years, Chigwell Construction has not only established a reputation in quality new build developments and land acquisitions, but gradually expanded its strengths in service and restoration contracts. Our specialist repairs and renovation department, means we have a dedicated and experienced workforce to handle both large and small scale refurbishment projects, including a vast amount of knowledge in the decent homes market. Over the years Chigwell Construction have developed a reputation for delivering a “right first time” service for our clients, deploying a trained, competent and directly employed workforce who are managed by a highly experienced and committed management team. This explains the growth of the company and why Chigwell have emerged from sub-contractor some years ago, to now undertaking all contracts as a Principal Contractor and ensuring we deliver on time, within budget and to a standard which exceeds our customer’s expectations.

Customer satisfaction and communication with our clients is everything at Chigwell Construction and we have high expectations of our team. We maintain an honest standard of practice throughout every project and will always encourage and welcome your feedback.

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PERFORMANCE

We currently look to measure our performance using the KPI (Key Performance Indicator) data, which sets the benchmark standard for appraising the fundamentals of a job. Various elements including productivity, first time fix, target times, post inspections and client satisfaction are assessed, leaving clients with an individual and overall score. Chigwell Construction is presently hitting an average of 0.33% of defects at handover – which in a near zero defect-free service and in testament to our dedicated workforce and Supervisors.

Setting new targets, meeting objectives, delivering added value and innovative initiatives, training and a wealth of experience all contribute to Chigwell Construction evolving and thriving as a business.

Our aim going forward is to maintain a steady growth throughout London and South-East and develop our existing client base.

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THE SECTORS WE WORK IN

Planned Maintenance
& Cyclical repairs

Planned Maintenance and Cyclical Repairs

Copyright Information

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