News

• Chigwell Complete Office Refurbishment - 04/01/2012

  Chigwell Construction have completed their office refurbishment project allowing staff the use of brand new facilities including a fully equipped Medical Room which has its own dedicated Doctor. In the coming weeks they will be installing a DOC which is a new generation defibrillator that is the only one that notifies emergency services when in use, key staff will receive full training on how to use the new equipment. The staff are already putting the new gym to good use which has no doubt helped them to keep to their new years resolutions.

  The new call centre has been set up with a high tech Mitel phone system with dedicated wall mounted screens showing Call Accountant 6 software which allows staff to see how many calls have been made inbound and outbound, this can be broken down by department and many reports can be run for different purposes. Another screen shows the Navman Vehicle Tracking system which allows staff to see where all Operatives are at any point of the day and The Impact Response Appointment System that shows all appointments made for their Responsive Repairs & Maintenance Department.

  

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